Tag Archives: Real Practice Systems

Don’t Be a Zombie:  Develop Your Own AI Centaur System

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Artificial intelligence (AI) is becoming a regular part of professional practice.  Practitioners can use AI to prepare, organize information, brainstorm questions, draft communications, and think through difficult situations. The value of AI depends substantially on how people use it.  Consider the difference between using AI in centaur mode and zombie mode. An AI centaur system … Continue reading Don’t Be a Zombie:  Develop Your Own AI Centaur System →

Teaching Mediation This Fall?  Consider Starting with a Story

Are you putting the finishing touches on your syllabi for the fall?  If you’re teaching mediation, interviewing, counseling, and negotiation, an ADR survey course, or a related subject, you might consider including a fun new teaching resource in your course. What Happened? A Mediation Story Featuring RPS Coach is a plausible story that students can … Continue reading Teaching Mediation This Fall?  Consider Starting with a Story →

Have You Used RPS Coach?  I’d Love Your Testimonials and Feedback – by Friday, June 26

I’d love your help. Mediate.com created a terrific new webpage for RPS Coach, with information about its core values, suggestions for getting the best results, descriptions of the topics it covers, and links to the publications incorporated into the tool.  Take a look at the homepage. Now I’d like to add a Testimonials page. Many … Continue reading Have You Used RPS Coach?  I’d Love Your Testimonials and Feedback – by Friday, June 26 →

Do You Know That You Use ODR?

Many dispute resolution practitioners would answer that question with a simple “no.” Until recently, I would have answered the question the same way. When I thought about online dispute resolution (ODR), I thought about specialized online platforms like eBay.  ODR seemed like a distinct corner of the dispute resolution field that was completely disconnected from … Continue reading Do You Know That You Use ODR? →

I Knew Colin Rule Was Impressive.  But I Didn’t Know the Half of It.

I have known Colin Rule for more than twenty years.  During that time, I knew that he had done a lot of impressive things in ODR and that he’s a real mensch. What I didn’t appreciate until recently was the extraordinary breadth of his work, the depth of his thinking, and how much he has … Continue reading I Knew Colin Rule Was Impressive.  But I Didn’t Know the Half of It. →

Negotiation and Mediation Theory After 30+ Years:  A Practice-Based Framework

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Colleagues recently had a lively discussion on the DRLE listserv about negotiation and mediation theory.  This post summarizes my perspective and includes my posts in that discussion. I hadn’t planned to write the series of posts, but comments in this thread prompted me to summarize my perspective.  Many of the comments raise broad questions about … Continue reading Negotiation and Mediation Theory After 30+ Years:  A Practice-Based Framework →

Getting Ahead of the Curve:  A Video for Mediators and Lawyers About AI

Artificial intelligence (AI) is increasingly part of daily life in legal and mediation practice.  Mediators and lawyers (“practitioners”) may wonder how they can use it to provide good client service and remain competitive in the marketplace.  Indeed, some practitioners may wonder whether they’ll be able to do so in the future without using AI. Recent … Continue reading Getting Ahead of the Curve:  A Video for Mediators and Lawyers About AI →

How Faculty and Students Can Use AI Effectively

This post introduces a new 27-minute video, How Faculty and Students Can Use AI Effectively, which outlines principles for using artificial intelligence in legal education and dispute resolution.  It explains how to write effective prompts, assess AI responses, and use these tools responsibly. The video provides a general introduction to AI, including tips for using … Continue reading How Faculty and Students Can Use AI Effectively →

Seriously, You’re Really Still Saying “Facilitative” and “Evaluative” Mediation in 2025?

We’ve all used the terms “facilitative” and “evaluative” to describe mediation as if everyone knows what they mean. Earlier this year, I surveyed experts about how they understand these terms – and how they think others understand them. Spoiler alert:  This study found that people are hopelessly confused about these terms, including experts in our … Continue reading Seriously, You’re Really Still Saying “Facilitative” and “Evaluative” Mediation in 2025? →

When AI Comes to the Table: A Taste of the Future for Dispute Resolution

Artificial intelligence (AI) has arrived – and it’s not just here to win at chess, write mediocre love poems, or suggest the perfect Spotify playlist.  It’s pulling up a chair at the dispute resolution table. In When AI Comes to the Table: How Tech Tools Will Change ADR, I explore the growing wave of AI-powered … Continue reading When AI Comes to the Table: A Taste of the Future for Dispute Resolution →