This post introduces a new 27-minute video, How Faculty and Students Can Use AI Effectively, which outlines principles for using artificial intelligence in legal education and dispute resolution. It explains how to write effective prompts, assess AI responses, and use these tools responsibly. The video provides a general introduction to AI, including tips for using … Continue reading How Faculty and Students Can Use AI Effectively
We’ve all used the terms “facilitative” and “evaluative” to describe mediation as if everyone knows what they mean. Earlier this year, I surveyed experts about how they understand these terms – and how they think others understand them. Spoiler alert: This study found that people are hopelessly confused about these terms, including experts in our … Continue reading Seriously, You’re Really Still Saying “Facilitative” and “Evaluative” Mediation in 2025?
Artificial intelligence (AI) has arrived – and it’s not just here to win at chess, write mediocre love poems, or suggest the perfect Spotify playlist. It’s pulling up a chair at the dispute resolution table. In When AI Comes to the Table: How Tech Tools Will Change ADR, I explore the growing wave of AI-powered … Continue reading When AI Comes to the Table: A Taste of the Future for Dispute Resolution
Imagine doing your work without word processing, spell checkers, email, the internet, search engines, voicemail, cell phones, or Zoom. That’s how you’ll probably feel in the not-too-distant future about working without artificial intelligence (AI). Innovations often seem radical at first. In time, people just take them for granted. ABA Formal Opinion 512 states that lawyers … Continue reading AI and Dispute Resolution: Why You’ll Need It Sooner Than You Think
Would you like to see how a cool AI-DR tool works? If so, come to a program, Using AI to Help Mediators, Attorneys and Parties. It will be on Zoom on Wednesday, May 28, at 10 PT, 11 MT, noon CT, 1 ET. The program will be an hour – and you can stay on … Continue reading Zoom Program on May 28: Using AI to Help Mediators, Attorneys, and Parties
We all know that it’s bad to be biased, right? Wrong. That assumption is its own bad bias. Biases are inevitable – in humans and bots alike. Some biases are harmful. Others are helpful. Many are neutral. But bias itself is unavoidable. So bias isn’t a problem in itself. Pretending otherwise is. This post describes … Continue reading RPS Coach is Biased – And Proud of It
AI tools can help students and trainees get more out of simulations, which are key parts of many courses and trainings. People generally love doing simulations but often don’t have enough time to get their full benefit. That’s where AI really can add value. Training the Coach The RPS Negotiation and Mediation Coach (RPS Coach) … Continue reading Using RPS Coach in Simulations
Until January 27, I hadn’t planned to develop an AI tool for dispute resolution . That changed when I Zoomed into a program where Susan Guthrie showed how AI could be used in mediation. A brief conversation at the end shifted from mediating disputes to improving writing – and that’s when a light bulb lit … Continue reading The Artificially Intelligent RPS Negotiation and Mediation Coach
You probably teach students or train practitioners about BATNA – everybody loves BATNA. You may think you understand it correctly. There’s a good chance you don’t – and that you spread your misunderstandings like a virus. So you might want to read my latest Theory Meets Practice column in CPR’s Alternatives magazine, What’s the Matter … Continue reading What’s the Matter with BATNA?
This year, I wrote a lot of blog posts and short SSRN articles about the Real Practice Systems (RPS) Project, particularly about attorneys’ real practice systems and legal education. The Project is designed to improve understanding about how dispute resolution practitioners think and act and to help practitioners act more consciously and intentionally. I updated … Continue reading Updates to Collections of Real Practice Systems Project Publications
