From Leah Wing: Dear Colleagues, A reminder that the upcoming International Online Dispute Resolution Forum co-hosted by the National Center for State Courts and the National Center for Technology and Dispute Resolution takes place on October 29-30, 2019 in Williamsburg, VA. There will also be a pre-conference workshop (October 28) on case studies of court-implemented … Continue reading ODR Industry Summit and International ODR Forum
From GFOIs Ben Davis and Amy Schmitz: The ODR Forum 2019 will be held in Williamsburg, Virginia from October 29th-30th with a preconference on October 28th. Presentation proposals are welcome on any topic relevant to ODR, and topics of particular interest include ODR measures and metrics, ODR in the private and public sector, technologies that … Continue reading ODR Forum on October 28-29
The New York Times published an interesting article worth reading, which riffs on Mark Zuckerberg’s statement that Facebook would develop an independent body to make decisions about acceptability of posts on its platform. He mused that the body might be like a supreme court to make final decisions reflecting global social norms. The article was … Continue reading Dispute System Design for Facebook
From my colleague, Amy Schmitz: This is a further reminder I am sending out on behalf of Professor Ian Macduff, who is the Director of the NZ Centre for ICT Law at the University of Auckland. This reminder is about the 18th ODR Forum, to be hosted by the NZ Centre for ICT Law in … Continue reading ODR Forum Reminder – November 14-15
From my colleague, Amy Schmitz: Dear colleagues, I write to you about the 18th Online Dispute Resolution (ODR) Forum, to be hosted by the NZ Centre for ICT Law in the School of Law at Auckland University, on the 14th & 15th November, 2018. The ODR Forum is the key annual event for those working … Continue reading ODR Forum 2018 — Innovation and Impact
I joined the ABA Section of Dispute Resolution’s Publications Board, which recruits people to write books, reviews book proposals, and oversees the Section’s bookselling operation. I came to appreciate the importance of selling the Section’s books, both as a way to help finance the Section and to disseminate our ideas. As part of that effort, … Continue reading The New Handshake: Using ODR to Create Value for Consumers and Businesses
Virtually everyone in our field knows about the wonderful book, Difficult Conversations: How to Discuss What Matters Most, by Douglas Stone, Bruce Patton, and Sheila Heen. It focuses on everyday conversations and not just crystalized disputes. It describes how people can better understand what is (and is not) happening in their interactions, identify erroneous assumptions, … Continue reading Difficult Conversations in the Modern Era of (Anti-)Social Media
The ABA is offering a 30% discount on its 2017 books. The discount is available only through the end of the month, so you need to act soon to take advantage of this offer. The Section of Dispute Resolution published the following books that qualify for this discount: ● Beyond Smart: Lawyering with Emotional Intelligence … Continue reading 30% Discount on ABA Books — Thru End of February
The ABA recently published The New Handshake: Online Dispute Resolution and the Future of Consumer Protection by my colleague, Amy Schmitz, and ODR guru, Colin Rule. The Global Pound Conference Blog just published a summary of a chapter in their book. The post outlines a history of challenges in resolving consumer disputes, describes the next … Continue reading Consumer Redress: A Changing Tide?
I generally prefer not to tell people what to do. So perhaps I should reframe the title of this post to “If You Don’t Read Noam’s Masterpiece Right This Minute, You Will Hate Yourself Forever.” I refer to Noam Ebner’s article, Negotiation is Changing, which is part of the Tower of Babel symposium. He has … Continue reading Drop Everything and Read Noam’s Masterpiece Right Now
