I recently gave a presentation about how mediators use technology in their practices. The program was organized by the Technology and Mediation Committees of the ABA Section of Dispute Resolution and co-sponsored by seven other committees.
I’m sure no tech expert but I used the program to collect data from practitioners who use technology in their everyday practices. They provided some really good stuff.
Here’s a link to the 8-page article summarizing what we learned.
Reviewing the Real Practice System Menu of Mediation Checklists can help practitioners assess their technological needs.
Take a look.