Negotiating the Recline Function on your Airline Seat
After yesterday’s diverted flight in which a United plane had to land over a dispute regarding someone’s right to recline their seat, I think I see a business opportunity for dispute resolution. Josh Barro for The Uphot in the New York Times argues that if he is expected to give up his right to recline, … Continue reading Negotiating the Recline Function on your Airline Seat