From FFOI Susan Yates about the latest resource from the invaluable Resolution Systems Institute (RSI):
As the pandemic wears on, courts have been transitioning services online and exploring how ADR and ODR can aid their communities in new ways. Given the challenging nature of the situation, I am pleased to share a newly completed resource from RSI that can help.
RSI’s entire Guide to Program Success is now available both online and for individual download. Together, RSI’s Director of Research Jennifer Shack and I wrote this step-by-step guide on how to design, manage and evaluate a court ADR program. Each chapter of the guide contains an in-depth examination of an element of program success. Topics include:
- Why a court ADR program may be beneficial
- How to gather a planning team
- Exploring the legal and ADR environment
- Articulating program goals
- Figuring out budgets and funding
- Applying standards for court ADR
- Deciding which ADR process to use
- Designing mechanics of an ADR program
- Selecting and managing neutrals
- Writing court rules
- Designing systems to track the program
- Creating court program forms
- Launching a court ADR program
- Managing a court ADR program
- Evaluating a court ADR Program
This guide can be used for any type of court ADR process and may be used at any stage of a court ADR program. If you are responsible for a court ADR program or are looking to design a new court ADR program, this is the guide you need.
We hope that this resource is valuable in your work. If you are able to support Resolution Systems Institute, please make a donation using this link. As we all struggle to do our best in challenging times, your support is deeply appreciated.
Susan M. Yates
Resolution Systems Institute