Kritzer on Complaining & Claiming
Herbert Kritzer has posted The Antecedents of Disputes: Complaining and Claiming on SSRN. The article is a compendium of empirical research into the “naming, blaming, and claiming” process that leads to disputes. (See Felstiner, Abel, and Sarat, The Emergence of Disputes: Naming, Blaming, Claiming . . .) It goes much deeper than the usual disputing … Continue reading Kritzer on Complaining & Claiming