Stark and Frankel on Using Fear and Guilt to Persuade

James Stark and Douglas Frenkel have published Using Fear and Guilt to Persuade: What Might Empirical Research Tell Mediators? in the Winter 2013 Dispute Resolution Magazine, pages 26-29. The article’s opening scenario describes the predicament of a mediator who is working with a plaintiff who is getting “less reasonable as the mediation progresses” and appears … Continue reading Stark and Frankel on Using Fear and Guilt to Persuade

George Friedman responds to Dan Solin’s indictment of FINRA arbitration

Last week, author Dan Solin, a long-time critic of FINRA, published a column in U.S. News & World Report attacking the FINRA arbitration forum as biased, unfair to investors and shrouded in secrecy.  Presumably, the column was motivated by a federal judge’s recent decision to deny a FOIA request that PIABA (Public Investors Arbitration Bar Association) filed with the SEC to … Continue reading George Friedman responds to Dan Solin’s indictment of FINRA arbitration

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