Stark and Frankel on Using Fear and Guilt to Persuade
James Stark and Douglas Frenkel have published Using Fear and Guilt to Persuade: What Might Empirical Research Tell Mediators? in the Winter 2013 Dispute Resolution Magazine, pages 26-29. The article’s opening scenario describes the predicament of a mediator who is working with a plaintiff who is getting “less reasonable as the mediation progresses” and appears … Continue reading Stark and Frankel on Using Fear and Guilt to Persuade