The Center for Negotiation and Dispute Resolution at the University of California College of Law, San Francisco (formerly UC Hastings) has launched a new Survey on Commercial Mediation in the U.S.  The Survey has the support of AAA/ICDR, CPR Institute and DRS, and JAMS.  A link to the survey instrument can be found below.

Commercial mediation now resolves billions of dollars in business disputes every year, yet remarkably little is known about how sophisticated users actually experience the process. This is one of the first large-scale efforts to examine commercial mediation across the United States through the perspective of parties, in-house counsel, outside counsel, and other participants.  It seeks to generate practical, data-driven insights into what works, what does not, and how the process can be made more effective.  The results will be published in a report with meaningful takeaways for businesses, counsel, mediators, ADR providers, and policymakers.

If you have experience with commercial mediation (defined to exclude employment, labor, family law, and probate matters), please take a few minutes to complete the Survey by visiting our webpage.  We are particularly interested to receive responses from end-users of the process, including counsel.  Your insights will be crucial to understanding and strengthening the U.S. commercial mediation landscape.

The survey is anonymous.  Unless you voluntarily provide your contact information, no identifying information will be collected.  None of the raw data will be shared with any of the supporting institutions.  The survey is estimated to take 5-15 minutes to complete. 

You are welcome to forward a link to this post to others who might be interested in filling out the Survey; however, due to the risk of interference from bots please do NOT post anything on social media.