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Twelve Hours of Conflict, A Christmas Song by Susan Yates

December 30, 2017 John Lande

EFOI Susan M. Yates, the executive director of Resolution Systems Institute, penned a dispute-resolution themed Christmas song, which she posted on RSI’s blog.  Hopefully, this will add to your holiday cheer.  Thanks to GFOI Jim Alfini for this suggestion.   (Click the title to access the song.)

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