Once in a while I get listings for ADR jobs, and I send them along to people who might be interested.  This one for an ombuds at the World Bank crossed my desk this morning and caught my eye.  If you’re interested in workplace conflict resolution, this is for you.  Here’s a link to the job listing, and to give you a flavor for the position some excerpts from the listing are below.

The World Bank Group (WBG) is recruiting an individual with extensive successful experience in conflict resolution to fill a position of Ombudsman.  The President of the WBG appoints the Ombudsman, after consultation with the representative members of the staff selected by the WBG’s Staff Association.

The WBG’s Ombuds Services Office performs three principal functions:  (i) provide assistance in the informal resolution of conflicts and other issues brought to the attention of the Office; (ii) monitor trends and emerging issues, and provide views and advice on ways to improve the workplace environment in the WBG; and (iii) manage the Respectful Workplace Advisors (RWA) Program.

In efforts to help resolve conflicts, depending on the circumstances, an Ombudsman may help a visitor (individual calling upon Ombuds Services for assistance) analyze the situation brought to his or her attention, advise the visitor of the policy or procedural context of the situation, advise the visitor of options and different avenues open to him or her, and make suggestions about how to exercise options or pursue avenues.  If requested by a visitor, an Ombudsman may contact other parties to facilitate resolution, using conciliation or any other appropriate means to resolve a conflict informally.